There has been an exponential growth of video applications (apps) as seen on social media and altered the way businesses conducted online. This provides new opportunities as well as challenges to businesses and consumers. In the case of TikTok Shop, this is one of the most recent feature and innovation of TikTok application. This research is aimed at investigating the impact of livestream shopping to generation Z buying behaviour in Can Tho city, Vietnam. The data used in this research was collected through direct survey. Building upon the Theory of Reasoned Action and Technology Acceptance Model, the authors developed a set of hypotheses which are empirically tested using data obtained from survey of more than 200 people in Can Tho city Vietnam in Gen Z age range. Descriptive statistic, the Cronbach's Alpha, Exploratory Factor Analysis, Regression Analysis were employed in order to identify the determinants of buying behavior under influences of Tiktok livestream shopping. The results revealed that there are four factors affecting buying behavior, including Perceived Behavioral Control, Perceived Ease of Use, Perceived Usefulness, Social Influence and Perceived Risk. Overall, Perceived Risk negatively affects buying behaviour while the rest is figured out to positively impact Gen Z purchasing. Out of 5 factors, Perceived Behavioral Control has the strongest impact on work performance with coefficient of 0.291. Based on these findings, the authors proposed several management implications to improve this type of market in Vietnam currently.
Tạp chí: 11th International Conference on Electrical Engineering, Computer Science and Informatics (EECSI 2025), Yogyakarta, Indonesia on September 26-27, 2024
Tạp chí: The 4th International Conference on Innovations in Social Sciences Education and Engineering (ICoISSEE-4) Bandung, Indonesia, July, 20th, 2024
Tạp chí khoa học Trường Đại học Cần Thơ
Lầu 4, Nhà Điều Hành, Khu II, đường 3/2, P. Xuân Khánh, Q. Ninh Kiều, TP. Cần Thơ
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