In the contemporary landscape of business intelligence and market analysis, customer segmentation serves as a pivotal tool for understanding consumer behavior and preferences. This paper delves into the application of advanced machine learning techniques, specifically K-Modes clustering and ensemble learning with AdaBoost, for the purpose of customer segmentation and classification. The utilization of K-Modes clustering, an extension of the K-Means algorithm tailored for categorical data, facilitates the identification of distinct groups within a heterogeneous customer base. By incorporating categorical variables, K-Modes accommodates the inherent diversity in customer attributes such as demographic information, purchase history, and product preferences. Furthermore, this research integrates ensemble learning techniques, particularly AdaBoost, to enhance the accuracy and robustness of the segmentation process. Through a comprehensive empirical analysis, conducted on a real-world dataset sourced from Kaggle, the proposed methodology demonstrates superior performance compared to traditional clustering approaches. The experimental results showcase the effectiveness of K-Modes clustering combined with AdaBoost ensemble learning in accurately segmenting customers into meaningful groups, thereby enabling businesses to gain deeper insights into consumer behavior and preferences.
Tạp chí: International scientific conference proceedings “Enhancing cooperation to promote sustainable tourism in response to climate change, the fourth industrial revolution and artificial intelligence" 2024, Trường Đại học Nam Cần Thơ
Tạp chí: 8th International ICONTECH CONGRESS on Innovative Surveys in Positive Sciences, March 16-18, 2024, Azerbaijan Cooperation University, Baku, Azerbaijan
Tạp chí khoa học Trường Đại học Cần Thơ
Lầu 4, Nhà Điều Hành, Khu II, đường 3/2, P. Xuân Khánh, Q. Ninh Kiều, TP. Cần Thơ
Điện thoại: (0292) 3 872 157; Email: tapchidhct@ctu.edu.vn
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