This paper is a survey of recent empirical work on the influence of artificial intelligence in banking industry. It is organized as a series of stylized results which mirror what is generally understood about the application of artificial intelligence and its impacts on the operation of banks. The review of the literature shows that (a) the application of artificial intelligence has significantly positive effect on the performance of banks, enhance risk management, (b) big data analytics support the decision-making process, (c) banks may face several challenges as they attempt to integrate artificial intelligence in their activities.
Tạp chí khoa học Trường Đại học Cần Thơ
Lầu 4, Nhà Điều Hành, Khu II, đường 3/2, P. Xuân Khánh, Q. Ninh Kiều, TP. Cần Thơ
Điện thoại: (0292) 3 872 157; Email: tapchidhct@ctu.edu.vn
Chương trình chạy tốt nhất trên trình duyệt IE 9+ & FF 16+, độ phân giải màn hình 1024x768 trở lên