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Kỷ yếu hội nghị quốc tế 2023
Số tạp chí (2023) Trang: 85-108
Tạp chí: The 3. INTERNATIONAL MEDITERRANEAN CONGRESS April 17-18, 2023, Mersin, Turkiye

ABSTRACT

This study seeks to evaluate the satisfaction levels of American tourists visiting Paris, France in the aftermath of the COVID-19 pandemic. With a focus on factors such as accommodation, attractions, safety measures, and overall travel experience, the research aims to identify the strengths and areas for improvement in Paris's tourism industry to better cater to the needs of American visitors. A mixedmethods approach is employed, combining quantitative survey data with qualitative interviews to collect insights from a diverse sample of American tourists. The findings highlight the aspects of their Parisian experience that most resonated with the participants, as well as any concerns or unmet expectations. These insights will be instrumental in informing tourism stakeholders and policy makers in Paris on how to enhance visitor satisfaction and bolster the city's appeal as a top international destination for American travelers in the post-pandemic era.

Keywords:Paris, France, American tourists, satisfaction levels, post-pandemic, tourism industry, travel experience

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